Stay On Track Training Ltd - Driver CPC Training

Disability Awareness
1 Day

Develop knowledge and understanding of Disability and Equality issues in order to:

•Recognise Disabled Passengers and Assess Their Needs
•Communicate with Passengers and Provide Appropriate Information
•Use Appropriate Equipment
•Maintain Passenger Comfort
•Recognise When to Ask Others to Support the Passenger's Journey

Customer Care
1 Day

Achieve effective communication with customer's and successful conflict resolution resulting in:

•Delivering a Better Service
•Identifying and Meeting the Needs of Your Customers
•Being Approachable
•Being Helpful
•Developing "a Thick Skin"
•Own Behaviour
•Representing Your Company

Passenger Assistant Training
1 Day

This course was developed by the Community Transport Association for Passenger Assistants (PATS) and Drivers who work with vulnerable adults and children with special needs:

•The Role of the Passenger Assistant
•Assisting Passengers with Disabilities,
•Assisting Wheelchair Users who Travel in Their Wheelchairs
•Supervising Children and Young People with Special Needs
•Working with Adults Who Require Care and Supervision

Manual Handling
3.5 Hours

This course gives useful practical advice for employers, managers, safety representatives and individual employees on how to reduce the risk of having an injury from manual handling:

•Health & Safety at Work
•Manual Handling Risk Assessment
•Safe Lifting of Objects
•Back Injuries and Body Structure
•Cost of Manual Handling Injuries
•Accident Reporting
•Manual Handling Regulations

Emergency First Aid at work
6 Hours

All the basics in first aid at work and meet the requirements of the HSE and includes:

•Understand the Role of the First Aider
•Use of Available Equipment
•Recording Incidents and Actions
•Basic Life Support
•Preventing Cross Infection
•Act safely and Effectively in an Emergency

First Aid at Work (FAW)
3 Days

Covers first aid in greater depth and also meets the specific requirements of the HSE and includes:

•Aims and Rules of First Aid at Work
Courses
•Basic Life Support
•Treatment of the Unconscious
•Treatment of Wounded
•Treatment of Bleeding Casualty
•How to Treat Fractures
•How to Treat Dislocations
•How to Treat Soft Tissue Injuries
•The Legal Aspects of First Aid at Work

Fire Prevention & Safety
3.5 Hours

Fire Prevention training is a regulatory requirement which all employers are required to comply with:

•Effective Implementation
•Practical Steps Necessary to Ensure you Meet Your Responsibilities
•How Fires Start and Spread
•Fire Prevention
•Types of Fire Fighting Equipment and Their Uses

General Health & Safety
3.5 Hours

The training session identifies your responsibilities as an employer & those aspects and responsibilities of your employees, including:

•How to Prepare Risk Assessments
•Identify Hazards & Risks
•Ensure Compliance with the Health & Safety Laws
•Working at Height
•Control of Substances Hazardous to Health Regulations 2002 (COSHH)
•The Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)
•Provision and Use of Work Equipment Regulations 1998 (PUWER)